Frequently Asked Questions

We know difficult it is when making a decision to hire personalized in-home care for your loved one.

Which is why we’ve put together a short list of our most Frequently Asked Questions from families seeking personalized, in-home care services.

When a loved one needs help, it is natural to seek friends and family to lend a helping hand. Your loved one’s health may deteriorate, which may lead you to needing 24/7 care.

This is a difficult task for any family member or friend to provide. Sometimes a private certified or non-certified caregiver is sought out to provide this care.

 

All too often, we have witnessed in local & national news, where the elderly is harmed and taken advantage of physically and/or financially by caregivers who claim to be helping.

 

  • Those caregivers are not supervised or held accountable to an Agency that follows State laws and Federal regulations.
  • Those caregivers are not insured or bonded.
  • Those caregivers may not report the payments that you provide to them to the IRS. This is very risky to you and your loved one.

 

Therefore, the State Department of Health determined that a Home Care "Agency" must become licensed to provide "Private Duty" Home Care. This is intended to protect you and your loved one from harm and fraud.

 

  • Grace Care provides Private Duty Home Care as deemed by the State.
  • We are licensed, bonded and insured.
  • We comply with the State of Oklahoma Department of Health and we follow Federal HIPPA regulations.
  • Grace Care is an active member of the Oklahoma Partnership for Home Health.
  • We hire Certified Long-Term Care Aides (CNAs) & train caregivers to become Home Care Assistants (HCAs) through Grace Care to provide Private Duty Home Care services.

 

This care is considered non-medical, personal care which we can provide to you or your loved one in their home or in a medical facility. Private Duty care can include housekeeping, meal preparation, grocery shopping assistance, help with dressing, bathing, grooming, and other tasks of active daily living.

 

Many Long-Term Insurance policies and VA Aid & Attendance programs may reimburse you or your loved one for the cost of these services. Private Duty Home Care is not covered by Medical Insurance or Medicare.

 

This is a private-pay, personal care service offered to help you or your loved one stay home longer, or in a facility more safely and comfortably. The type and amount of care is determined by you or your loved one.

No. You do not need a doctor’s order. You can schedule care that meets your personal, non-medical needs. At Grace Care, we are here to meet your needs, wherever you live and whenever you need care.

Personal Care Services are Private Pay.

Most long-term care insurance plans and some Veteran's plans will reimburse you for payment for our services. Medicare and Medicaid do not cover our services at this time.

Personal home care is available to seniors wherever they live, whether that be in a private home, apartment, assisted living, independent living, or nursing home. Grace Care helps you live your life with grace and dignity when you need it most.

Grace Care provides non-medical, personal care. We assist in bathing, dressing, meal preparation, shopping, housekeeping, laundry, companion care and more. We give medication reminders and help with all daily tasks of life. Grace Care works in coordination with medical home health and hospice agencies, hospitals, and residential facilities to meet your needs.

You can schedule care at your convenience, based on your needs. Grace Care can provide care from one hour per week up to 24/7.

Grace Care will come to you, wherever you live. We also provide transportation assistance in-order to help you attend important appointments, grocery shopping or to just go to a movie or a special outing.

At Grace Care, we hire certified long-term care aides (CNAs), & train caregivers to become Home Care Assistants (HCAs) through Grace Care. We have a Registered Nurse and a Care Manager on staff to provide the best care possible. We oversee your care and provide supervision for all caregivers. Grace Care has an extensive hiring process, including a background check and drug testing. We require monthly educational training and other ongoing education for our caregivers. We strive to offer exceptional care to you and your loved ones.

Grace Care is easy to schedule. You may call or visit us anytime without charge. We offer a free consultation, and we can visit you at your location at no charge. You can choose the specific hours and services that work best for you. We will work with your schedule and your needs. Grace Care is available 24 hours a day, 7 days a week.

Yes. Grace Care will train and supervise ALL of our caregivers. We are licensed, bonded and insured. We hire certified long-term care aides (CNAs) & train caregivers to become Home Care Assistants (HCAs) through Grace Care. All employees are required to undergo a background check, drug screening, and maintain on-going training. We have a Registered Nurse, a Care Manager and mentors who supervise all of our caregivers. Our electronic scheduling system helps us monitor caregivers’ arrival and departure to and from our client’s home.

Yes, we would be willing to schedule an introductory meeting prior to the first shift. In addition, our Care Manager will always accompany the caregiver during the first shift to ensure proper training and a to establish a satisfactory client-caregiver match.

Yes. Our goal at Grace Care is to 'enhance the lives of those we serve'. We guarantee a satisfactory client-caregiver match. If there is ever a problem or concern, the client can simply contact the Grace Care office and request a change. We offer a 100% money-back guarantee if we fail to provide the best service possible.

Getting Started is Simple

We completely understand how caring for aging loved ones who requires daily assistance can be a struggle and overwhelming. Which is why we partner with families to develop personalized plans-of-care and take on the burden of providing the safe and dependable caregiving assistance your loved ones deserve. All in an effort for families to live happier, healthier, burden-free lives.

Step 1: Schedule A Call

We're here to help you get on track with your in-home care needs and just a phone call away.

Step 2: Meet with Our Care Manager

Once we've connected on our initial call, we'll work to schedule an in-person consultation with our Care Manager.

Step 3: Develop Personalized Care Plan

We'll work with you and the family to tailor a personalized plan of care so you can get back to being a family.

Step 1: Schedule A Call

We're here to help you get on track with your in-home care needs and just a phone call away.

Step 2: Meet with Our Care Manager

Once we've connected on our initial call, we'll work to schedule an in-person consultation with our Care Manager.

Step 3: Develop Personalized Care Plan

We'll work with you and the family to tailor a personalized plan of care so you can get back to being a family.